Global payroll, HR and time & absence transformation

Transformation, done by people who’ve done it before.

An independent consultancy that fixes, transforms and governs global payroll, HR and time & absence operations. Deep knowledge of the payroll market, with no vendor ties.

Lara Smart speaking at a payroll keynote
Understand first. Then transform.

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2017
Established
20+
Years’ experience
54+
Countries delivered
×2
Consultant of the Year
25m+
In investment cases built

The problem

Is your payroll held back by problems you’ve learned to live with?

Most businesses lose money through operational weaknesses they’ve learned to live with. Swapping vendors or buying new tech rarely fixes them. Redesigning the operating model does.

Sound familiar?

Six signs we see most often
  • 01

    Data doesn’t match between HR, time and payroll.

    Manual re-keying and late changes mean errors, corrections and off-cycle payments.

    Technology & integrations · Data & controls

  • 02

    Every pay run relies on workarounds and heroics.

    Spreadsheets, manual checks and a few key people holding it all together.

    Business processes · Metrics

  • 03

    Nobody owns payroll from end to end.

    Roles blur between HR, finance and providers, so issues fall through the gaps.

    Target operating model · Governance & compliance

  • 04

    Your provider isn’t delivering what was promised.

    Service levels slip, and what in-country partners do is hard to see.

    Vendor management & supply chains

  • 05

    A merger, new countries or a new system is on the way.

    Big change is about to land on a team that’s already at capacity.

    Mergers & acquisitions · Change management

  • 06

    Leadership wants AI, but the foundations aren’t ready.

    AI on messy payroll data just gets the wrong answer faster.

    AI & automation readiness

Fix the operating model, not just the tech.

Recognise two or more? A Payroll Health Check shows where you stand before you spend.

What we do

Independent payroll expertise, wherever you are in the journey.

Specialists in global payroll, HR and time & absence. We know the provider market inside out and we’re tied to none of it, so our advice is about your outcome, not a software sale.

1

Assess · Start here

Payroll Health Check

Find out where you stand before you spend. A maturity baseline across payroll, HR and time & absence, including how ready you are for AI.

What’s included →
2

Choose

Strategy & vendor selection

Requirements, global tender and business case, backed by deep market knowledge and no vendor ties, so you pick the right provider rather than the loudest one.

3

Deliver

Programme & project management

Governance, planning and controls that speed delivery up rather than slowing it down.

4

Recover

Project & payroll recovery

Project or payroll operation in trouble? An independent assessment and recovery plan to get go-live, or pay day, back on track.

Case studies

Programmes we’ve put right, across 54+ countries.

See all case studies
  • 42COUNTRIES · 49 PAYROLLS
    ChooseIndustrial software

    One payroll provider for 42 countries

    Global tender, target operating model review and investment case. Approved for a 24-month global programme.

    Read the case study
  • 54COUNTRIES · 5 PROVIDERS
    RecoverDeliverProfessional services

    Payroll in 54 countries after a buyout

    A newly independent business, re-baselined with a pragmatic roadmap to carry implementation forward.

    Read the case study
  • LiveBIOMETRICS · GEO-FENCING
    ChooseDeliverLife sciences

    Time & absence, rebuilt after a cyber attack

    A highly scrutinised replacement across unionised, blue-collar sites, now live with biometric clocking.

    Read the case study
Without her professional support this process would have been very difficult to complete on our own.
EMEA PAYROLL MANAGER
Lara Smart presenting to a room of payroll leaders

Meet the founder

Lara Smart

ChFCIPPdip, WCoMC · Founder & Chief Problem Solver

20+ years leading global payroll, HR and time & absence transformation. Two-time Payroll Consultant of the Year at the Global Payroll Awards, named in the Reward 300, and a regular speaker on the future of pay and AI.

Lara works with a trusted network of experienced practitioners. No junior teams learning on the job.

Awards, memberships & accreditations

Global Payroll Awards 2025 – Payroll Consultant of the Year winner Global Payroll Awards 2024 – Payroll Consultant of the Year winner CIPP Fellow Member CIPP Chartered Member Member of the 2025 Reward 300 The Worshipful Company of Management Consultants University of Oxford Saïd Business School PRINCE2 Practitioner AgilePM Practitioner Change Management Practitioner
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Clarity before change

Not sure where to start? Let’s talk it through.

Tell us where you are. We’ll tell you honestly what we’d do first.

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